Prescriptions

Configure Prescription Details

Patient Led Prescription Ordering

We have recently reviewed our repeat prescription administration process and have decided to move towards 'patient-led ordering'. This change means that from Monday, 3rd February 2025, we will no longer accept prescription orders from any pharmacies on behalf of patients. This is being done to reduce waste.

The NHS app is the best way for you to order your prescription. Therefore we are asking all patients to download and sign up to the NHS app. This will allow you to order your prescriptions at any time and track the status of your requests.

Click here to download the NHS app NHS App and your NHS account - NHS (www.nhs.uk).

Ordering Repeat Prescriptions

You can order your repeat prescriptions by:

  • Using the NHS App
  • Bringing in the repeat order form to the surgery, Monday to Friday from 8:30am to 6.30pm

We do not take repeat prescription requests over the phone

Please allow 48 working hours for prescriptions to be processed and ready for collection.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • By using the NHS app
  • At any pharmacy that accepts repeat prescriptions

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

What to do with old medicines

Take it to the pharmacy you got it from.

Do not put it in your household bin or flush it down the toilet.

Prescription charges

Find out more about prescription charges on nhs.uk.

Some patients are eligible for free prescriptions.  Click here to see if you qualify

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

If you would like to speak to someone at the GP surgery about your prescription:

  • Phone us for advice after 10am on 01706 390243

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

> Go to Medicines A to Z (nhs.uk)

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses.  If you contact our surgery with any of the conditions listed below we may refer you to a pharmacist via our GP community pharmacist consultation service.

  • Coughs/Colds
  • Sore throats
  • Tummy trouble
  • Aches and pains
  • Bites/Stings
  • Minor eye/ear problems
  • Constipation/diarrhoea
  • Swelling

They can also advise on medicine that you can buy without a prescription.

> Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Page last reviewed: 21 August 2023
Page created: 21 August 2023