Friends and Family Test

Take the Friends and Family Test

Results

September 2026

September Fft

 

Start time Completion time Email Thinking about your recent experience at our GP Practice, how would you describe it overall? Please tell us why you gave that answer. Optional – please don’t include any personal details. Which service did you use?
01/09/2026 15:53 01/09/2026 15:53 anonymous Good Nurse appointment
02/09/2026 08:40 02/09/2026 08:40 anonymous Very good Nurse appointment
02/09/2026 11:04 02/09/2026 11:06 anonymous Very good Staff very polite and I was leaving the surgery very quickly Nurse appointment
03/09/2026 12:39 03/09/2026 12:39 anonymous Very good GP appointment
03/09/2026 12:39 03/09/2026 12:39 anonymous Very good Online request / triage
03/09/2026 14:37 03/09/2026 14:37 anonymous Good GP appointment
03/09/2026 15:56 03/09/2026 15:57 anonymous Very good Phone Call
03/09/2026 16:03 03/09/2026 16:04 anonymous Very good Did not have to wait to long to see a doctor GP appointment
03/09/2026 16:18 03/09/2026 16:20 anonymous Very good Lovely welcome from receptionist Tracy . Dr Hassan excellent communication skills GP appointment
03/09/2026 17:40 03/09/2026 17:41 anonymous Very good The doctor was very thorough and knowledgeable. GP appointment
04/09/2026 10:01 04/09/2026 10:01 anonymous Very good Excellent care and on time Nurse appointment
04/09/2026 10:30 04/09/2026 10:30 anonymous Neither good nor poor Its the truth GP appointment
04/09/2026 10:41 04/09/2026 10:41 anonymous Very poor Other
04/09/2026 13:22 04/09/2026 13:23 anonymous Very good Other
04/09/2026 13:22 04/09/2026 13:23 anonymous Very good Excellent service from doctor and staff GP appointment
04/09/2026 14:07 04/09/2026 14:08 anonymous Very good Appointment on time. Everyone friendly. Nurse appointment
04/09/2026 15:11 04/09/2026 15:11 anonymous Very good Very thorough GP appointment
04/09/2026 15:20 04/09/2026 15:21 anonymous Very good Great staff
04/09/2026 15:21 04/09/2026 15:21 anonymous Very good Lovely staff Nurse appointment
04/09/2026 15:51 04/09/2026 15:53 anonymous Very good Always good and on time which I like. Nurse appointment
04/09/2026 16:13 04/09/2026 16:13 anonymous Very good GP appointment
04/09/2026 16:44 04/09/2026 16:45 anonymous Very good Nurse appointment
04/09/2026 21:51 04/09/2026 21:52 anonymous Very good I find the service at Yorkshire Street to be always of the highest quality as indeed it was this time. GP appointment
05/09/2026 09:31 05/09/2026 09:32 anonymous Good Seen on time Nurse appointment
05/09/2026 10:21 05/09/2026 10:22 anonymous Don’t Know Blood pressure been told to stop medication feel worst today reading 120/58 GP appointment
05/09/2026 10:52 05/09/2026 10:53 anonymous Very good Blood test didn’t hurt Nurse appointment
05/09/2026 10:55 05/09/2026 10:55 anonymous Very good Nurse appointment
05/09/2026 12:24 05/09/2026 12:25 anonymous Good GP appointment
05/09/2026 12:28 05/09/2026 12:29 anonymous Neither good nor poor Nurse appointment
05/09/2026 13:03 05/09/2026 13:04 anonymous Very good Nurse appointment
05/09/2026 13:35 05/09/2026 13:36 anonymous Very good Efficient Nurse appointment
05/09/2026 15:26 05/09/2026 15:28 anonymous Neither good nor poor doctor good but not happy that a nurse isn’t available to take blood tests, as requested by Dr AA. Other
05/09/2026 16:36 05/09/2026 16:36 anonymous Very good GP appointment
05/09/2026 19:39 05/09/2026 19:46 anonymous Very good I had my bloods taken. Necessary to know my levels. Nurse appointment
05/09/2026 20:54 05/09/2026 20:55 anonymous Very good I felt I was listened to. GP appointment
06/09/2026 09:43 06/09/2026 09:44 anonymous Very good Very helpful and hopefully can help expedite my pain appointment GP appointment
06/09/2026 19:49 06/09/2026 19:51 anonymous Poor I got there within enough time for my appointment, but still waiting over 20 minutes over my appointment time GP appointment
06/09/2026 22:16 06/09/2026 22:17 anonymous Very good Listened to, and explained GP appointment
07/09/2026 11:17 07/09/2026 11:19 anonymous Very good They are all brilliant with me GP appointment
07/09/2026 11:52 07/09/2026 11:52 anonymous Very good Gp was soo good 👍 GP appointment
07/09/2026 13:22 07/09/2026 13:22 anonymous Very good Nurse appointment
08/09/2026 10:28 08/09/2026 10:29 anonymous Very good Three appontments all on time staff polite and knowledgeable GP appointment
08/09/2026 10:55 08/09/2026 10:56 anonymous Very good GP appointment
08/09/2026 11:48 08/09/2026 11:54 anonymous Poor Appt with GP very good.  Reception interaction very poor, very poor personal interaction, saying name and date of birth out loud for everyone in waiting room  to hear as receptionist sat at back of room, no personal information privacy.  Staff look and behave like they can’t be bothered and patients are in interruption to their day. GP appointment
08/09/2026 12:14 08/09/2026 12:14 anonymous Very good
08/09/2026 13:30 08/09/2026 13:31 anonymous Very good Because I think it is a very good service Phone Call
08/09/2026 13:51 08/09/2026 13:52 anonymous Very good The doctor listens to my request GP appointment
08/09/2026 13:53 08/09/2026 13:55 anonymous Very good Dr Awe she was amazing with our 11 month old son. GP appointment
08/09/2026 15:50 08/09/2026 15:51 anonymous Very good On time and I was in and out quickly Nurse appointment
08/09/2026 16:26 08/09/2026 16:27 anonymous Very poor No update son reports. Rude staff Phone Call
08/09/2026 16:27 08/09/2026 16:28 anonymous Very poor Do not treat properly. Do not listen. Do not follow up GP appointment
08/09/2026 17:11 08/09/2026 17:13 anonymous Very good Thorough and unhurried, and my child was referred for further examination. Which was helpful as I was already using what could be safely prescribed GP appointment
08/09/2026 18:01 08/09/2026 18:01 anonymous Very good Good staff Nurse appointment
08/09/2026 18:39 08/09/2026 18:40 anonymous Very good Staff and doctor excellent GP appointment
09/09/2026 11:27 09/09/2026 11:29 anonymous Very good Dr Ansary is  a very good GP we should keep her 😀 GP appointment
09/09/2026 11:31 09/09/2026 11:33 anonymous Very good didn’t have to wait long, the nurse was pleasant and talkative and reassuring Nurse appointment
09/09/2026 11:35 09/09/2026 11:37 anonymous Very good The staff was friendly and helpful. Nurse appointment
09/09/2026 13:28 09/09/2026 13:28 anonymous Very good Nurse appointment
09/09/2026 14:20 09/09/2026 14:21 anonymous Good GP appointment
09/09/2026 14:32 09/09/2026 14:33 anonymous Very good GP appointment
09/09/2026 16:01 09/09/2026 16:02 anonymous Very good Excellent service fro a knowledgeable and caring doctor GP appointment
09/09/2026 17:21 09/09/2026 17:22 anonymous Very good I understand everything she said GP appointment
09/09/2026 18:15 09/09/2026 18:17 anonymous Very good Professional expertise shown Nurse appointment
09/09/2026 20:16 09/09/2026 20:17 anonymous Very good Very knowledgeable nurse Nurse appointment
10/09/2026 08:02 10/09/2026 08:03 anonymous Very good Quick to see me and doctor was very helpful and compassionate GP appointment
10/09/2026 15:37 10/09/2026 15:37 anonymous Very good GP appointment
10/09/2026 15:51 10/09/2026 15:55 anonymous Neither good nor poor Called for a foot test, The nurse told me the instrument that she uses was broken  I had to make another appointment. Nurse appointment
10/09/2026 17:02 10/09/2026 17:03 anonymous Very good Seen by the doctor and my query being sorted out GP appointment
11/09/2026 09:57 11/09/2026 09:57 anonymous Very good
11/09/2026 10:46 11/09/2026 10:47 anonymous Very good GP appointment
11/09/2026 12:11 11/09/2026 12:12 anonymous Good I don’t have to wait long Nurse appointment
11/09/2026 13:39 11/09/2026 13:42 anonymous Very good Because he listens to me, and he’s sorted me out so thank you GP appointment
12/09/2026 10:03 12/09/2026 10:04 anonymous Very good GP appointment
12/09/2026 11:20 12/09/2026 11:20 anonymous Very good GP appointment
12/09/2026 11:20 12/09/2026 11:20 anonymous Very good GP appointment
12/09/2026 11:44 12/09/2026 11:46 anonymous Very good The doctor was lovely, and very thorough. GP appointment
12/09/2026 12:34 12/09/2026 12:34 anonymous Very good GP appointment
12/09/2026 12:45 12/09/2026 12:45 anonymous Very good Very helpful Nurse appointment
12/09/2026 12:48 12/09/2026 12:49 anonymous Very good Extremely good doctor and receptionist GP appointment
12/09/2026 13:13 12/09/2026 13:15 anonymous Very good Answered quickly, receptionist listened to me. Was given an appointment  same day. Phone Call
12/09/2026 16:02 12/09/2026 16:02 anonymous Good GP appointment
12/09/2026 16:05 12/09/2026 16:07 anonymous Very good because I was worried about my problem,and the lady was great at reception and I got on the same day with a doc Phone Call
12/09/2026 18:45 12/09/2026 18:45 anonymous Very good Always good services provided,well run Nurse appointment
13/09/2026 08:02 13/09/2026 08:03 anonymous Very good GP appointment
13/09/2026 10:40 13/09/2026 10:41 anonymous Very good Compassion and understanding GP appointment
13/09/2026 10:41 13/09/2026 10:41 anonymous Very good Compassion and understanding Nurse appointment
13/09/2026 10:54 13/09/2026 10:54 anonymous Very good GP appointment
13/09/2026 10:56 13/09/2026 10:58 anonymous Very good GP appointment
13/09/2026 12:20 13/09/2026 12:21 anonymous Very good All the staff were polite and welcoming Nurse appointment
14/09/2026 08:24 14/09/2026 08:25 anonymous Very good As always polite and efficient Nurse appointment
15/09/2026 09:37 15/09/2026 09:37 anonymous Very good On time very professional GP appointment
15/09/2026 09:40 15/09/2026 09:41 anonymous Good Went smoothly Nurse appointment
15/09/2026 11:01 15/09/2026 11:04 anonymous Very good Staff polite & efficient. Dr Awe excellent. Helped & listened. GP appointment
15/09/2026 11:38 15/09/2026 11:39 anonymous Very good Receptionist  and doctor really  nice GP appointment
15/09/2026 13:33 15/09/2026 13:33 anonymous Very good As always the staff were very friendly and helpful. Nurse appointment
15/09/2026 14:08 15/09/2026 14:08 anonymous Very good Nurse appointment
15/09/2026 14:22 15/09/2026 14:22 anonymous Don’t Know Pointless appointment after all the fuss to make it Nurse appointment
15/09/2026 15:59 15/09/2026 15:59 anonymous Very good GP appointment
15/09/2026 16:29 15/09/2026 16:30 anonymous Very good Always very helpful GP appointment
16/09/2026 09:40 16/09/2026 09:40 anonymous Very good Fantastic Nurse Nurse appointment
16/09/2026 09:51 16/09/2026 09:53 anonymous Very good Receptionist very pleasant and welcoming. Nurse very friendly with clear explanation Nurse appointment
16/09/2026 10:01 16/09/2026 10:02 anonymous Very good Receptionist was lovely, appointment on time, nurse was really nice too Nurse appointment
16/09/2026 10:59 16/09/2026 11:00 anonymous Very good Good service Nurse appointment
16/09/2026 11:18 16/09/2026 11:20 anonymous Very good Appointment  for bloods always very nice and helpful Nurse appointment
16/09/2026 11:21 16/09/2026 11:21 anonymous Very good GP appointment
16/09/2026 12:05 16/09/2026 12:06 anonymous Neither good nor poor
16/09/2026 15:24 16/09/2026 15:26 anonymous Very good Appointment on time, friendly nurse explained what blood test was for.what blood tests were for Nurse appointment
16/09/2026 15:31 16/09/2026 15:32 anonymous Very good Nurse appointment
16/09/2026 15:42 16/09/2026 15:42 anonymous Very good GP appointment
16/09/2026 16:44 16/09/2026 16:44 anonymous Very good Easy appointment and no waiting. Nurse appointment
16/09/2026 16:46 16/09/2026 16:48 anonymous Don’t Know Nurse appointment
16/09/2026 18:39 16/09/2026 18:39 anonymous Very good Nurse appointment
17/09/2026 06:12 17/09/2026 06:13 anonymous Very good GP appointment
17/09/2026 12:37 17/09/2026 12:39 anonymous Very good I have already filled a survey GP appointment
17/09/2026 18:06 17/09/2026 18:07 anonymous Very good GP appointment
18/09/2026 08:39 18/09/2026 08:40 anonymous Very good Caring and sympathetic professional dealing with a sensitive subject GP appointment
18/09/2026 09:38 18/09/2026 09:38 anonymous Very good Because I did Nurse appointment
18/09/2026 11:30 18/09/2026 11:31 anonymous Very good Appointment was on time and nurse was very pleasant Nurse appointment
18/09/2026 13:02 18/09/2026 13:02 anonymous Very good Nurse appointment
18/09/2026 16:55 18/09/2026 16:56 anonymous Very good GP appointment
18/09/2026 18:49 18/09/2026 18:50 anonymous Very good Very helpful, informative and friendly Other
18/09/2026 22:18 18/09/2026 22:19 anonymous Very good Greeted with a smile and check in was made easy. Nurse appointment
19/09/2026 09:50 19/09/2026 09:51 anonymous Very good Lovely polite nurse Nurse appointment
19/09/2026 09:53 19/09/2026 09:54 anonymous Good Nurse appointment
19/09/2026 10:12 19/09/2026 10:12 anonymous Very good Nurse appointment
19/09/2026 10:43 19/09/2026 10:47 anonymous Very good On time, quick and pleasant staff. Nurse appointment
19/09/2026 12:30 19/09/2026 12:31 anonymous Very good Nurse appointment
19/09/2026 12:36 19/09/2026 12:37 anonymous Very good Very welcoming. Thorough and efficient. Nurse appointment
19/09/2026 12:39 19/09/2026 12:40 anonymous Very good Always very welcoming and friendly thorough and efficient. Nurse appointment
19/09/2026 12:46 19/09/2026 12:47 anonymous Very good Appointment on time nice helpful staff Nurse appointment
19/09/2026 14:06 19/09/2026 14:06 anonymous Very good Nurse appointment
19/09/2026 14:59 19/09/2026 14:59 anonymous Very good Nurse appointment
19/09/2026 19:30 19/09/2026 19:30 anonymous Very good Dealt with in a professional manner GP appointment
20/09/2026 09:40 20/09/2026 09:41 anonymous Very good Was seen before my appointment time Nurse appointment
20/09/2026 12:20 20/09/2026 12:21 anonymous Very good GP appointment
20/09/2026 14:12 20/09/2026 14:13 anonymous Good Nurse appointment
20/09/2026 18:23 20/09/2026 18:24 anonymous Very good Nurse appointment
21/09/2026 08:43 21/09/2026 08:43 anonymous Very poor Other
22/09/2026 07:52 22/09/2026 07:56 anonymous Very good The consultation was very good, the doctor was thorough with his consultation, I felt heard, I was given the opportunity to tell the doctor what I thought was the cause for my pain, he encouraged me to not rush back to work and he updated me on the referrals made. GP appointment
22/09/2026 11:39 22/09/2026 11:40 anonymous Very good Caring and understanding. GP appointment
22/09/2026 11:45 22/09/2026 11:45 anonymous Very good GP appointment
22/09/2026 11:47 22/09/2026 11:48 anonymous Very good Appointment on time and nurse was nice and friendly Nurse appointment
22/09/2026 12:47 22/09/2026 12:47 anonymous Very poor Other
22/09/2026 15:01 22/09/2026 15:01 anonymous Very good Good GP appointment
22/09/2026 15:10 22/09/2026 15:10 anonymous Very good Nurse appointment
23/09/2026 09:20 23/09/2026 09:27 anonymous Very good It’s always good whatever appoinment i have Nurse appointment
23/09/2026 11:09 23/09/2026 11:14 anonymous Very good Went in to see Dr straight away asking me alot of questons about how i been feeling GP appointment
23/09/2026 11:27 23/09/2026 11:28 anonymous Very good I felt listened to GP appointment
23/09/2026 11:50 23/09/2026 11:51 anonymous Very good Nurse appointment
23/09/2026 11:51 23/09/2026 11:51 anonymous Good GP appointment
23/09/2026 12:35 23/09/2026 12:36 anonymous Very good  It’s nurses were fabulous, very caring Nurse appointment
23/09/2026 13:24 23/09/2026 13:25 anonymous Very good Efficient GP appointment
23/09/2026 14:30 23/09/2026 14:31 anonymous Very good Efficient promt and friendly Nurse appointment
23/09/2026 14:31 23/09/2026 14:36 anonymous Very good Was listened to & swift next steps GP appointment
23/09/2026 14:56 23/09/2026 14:59 anonymous Very good My request for flu vaccinations was dealt with quickly, and more over, kindly. Other
23/09/2026 15:22 23/09/2026 15:22 anonymous Very good Pleasant friendly environment Nurse appointment
23/09/2026 15:37 23/09/2026 15:38 anonymous Very good Sharon is the best at taking bloods Nurse appointment
23/09/2026 16:48 23/09/2026 16:48 anonymous Very good Nurse appointment
23/09/2026 19:02 23/09/2026 19:05 anonymous Very good Staff were excellent and no long waiting time Nurse appointment
23/09/2026 19:15 23/09/2026 19:20 anonymous Very poor When i arrived at the surgery the waiting room was empty when i went in to see the doctor i got the impressition the doctor was not interested and was thinking why is this person sat here he nrver even smiledor interacted on GP appointment
23/09/2026 19:40 23/09/2026 19:40 anonymous Very good GP appointment
23/09/2026 20:37 23/09/2026 20:38 anonymous Very good Prompt appointment, friendly staff Nurse appointment
24/09/2026 07:37 24/09/2026 07:37 anonymous Very good GP appointment
24/09/2026 10:10 24/09/2026 10:10 anonymous Good Not the doctor I was supposed to be seeing GP appointment
24/09/2026 11:16 24/09/2026 11:17 anonymous Very good Amazing service friendly GP appointment
24/09/2026 11:21 24/09/2026 11:21 anonymous Very good Doctors are so patient GP appointment
24/09/2026 12:23 24/09/2026 12:24 anonymous Very good Very pleasant experience GP appointment
24/09/2026 14:19 24/09/2026 14:20 anonymous Very good Nurse appointment
24/09/2026 14:32 24/09/2026 14:33 anonymous Very good Very friendly and proffesional Nurse appointment
24/09/2026 16:03 24/09/2026 16:05 anonymous Very good I was treated professionly GP appointment
25/09/2026 03:21 25/09/2026 03:22 anonymous Very good GP appointment
25/09/2026 08:47 25/09/2026 08:48 anonymous Very good Doctor who took care and listenef GP appointment
25/09/2026 09:52 25/09/2026 09:52 anonymous Very good Efficient and pleasant Nurse appointment
25/09/2026 09:53 25/09/2026 09:54 anonymous Very good Lovely welcome at reception, and an excellent professional consultation with Dr Khan GP appointment
25/09/2026 11:25 25/09/2026 11:27 anonymous Good Friendly, informative, efficient, prompt Phone Call
25/09/2026 11:33 25/09/2026 11:34 anonymous Don’t Know
25/09/2026 13:01 25/09/2026 13:02 anonymous Very good Expert treatment from a knowledgeable nurse. Nurse appointment
25/09/2026 15:05 25/09/2026 15:06 anonymous Very good Good communication Nurse appointment
25/09/2026 15:21 25/09/2026 15:23 anonymous Very good I was treated with respect GP appointment
25/09/2026 16:30 25/09/2026 16:34 anonymous Very good The effort, cooperation, and guidance you provide regarding the medical aspect are truly excellent. GP appointment
25/09/2026 16:54 25/09/2026 16:54 anonymous Very good GP appointment
25/09/2026 17:00 25/09/2026 17:01 anonymous Very good First class service GP appointment
26/09/2026 09:35 26/09/2026 09:36 anonymous Very good Realy cind and helpfull doctor GP appointment
26/09/2026 10:03 26/09/2026 10:04 anonymous Good GP appointment
26/09/2026 10:25 26/09/2026 10:27 anonymous Very good GP appointment
26/09/2026 10:52 26/09/2026 10:55 anonymous Very good The doctor  made  me feel comfortable  and relaxed  and listened  to my coveration  and advised me with confidence GP appointment
26/09/2026 12:09 26/09/2026 12:10 anonymous Good Nurse appointment
27/09/2026 08:17 27/09/2026 08:19 anonymous Very good It was on time and the practice nurse was very pleasant Nurse appointment
28/09/2026 10:24 28/09/2026 10:24 anonymous Very good Very quick, no hassle. Nurse appointment
28/09/2026 16:26 28/09/2026 16:27 anonymous Very good I was granted an appt that day. I was referred to the relevant service within an hour of leaving my appt. Absolutely excellent service, cannot fault one thing GP appointment
28/09/2026 16:59 28/09/2026 17:00 anonymous Very good EXCELLENT SERVICE Nurse appointment
29/09/2026 10:57 29/09/2026 10:57 anonymous Very good Nurse appointment
29/09/2026 13:10 29/09/2026 13:11 anonymous Very poor GP appointment
29/09/2026 15:07 29/09/2026 15:07 anonymous Good GP appointment
29/09/2026 15:41 29/09/2026 15:41 anonymous Very good Did hav to wait a bit but its ok I got seen GP appointment
29/09/2026 18:22 29/09/2026 18:22 anonymous Very good Nurse appointment
29/09/2026 18:44 29/09/2026 18:45 anonymous Very good Very quick and thorough exi.i ztion GP appointment
30/09/2026 11:55 30/09/2026 11:55 anonymous Good Nurse appointment
30/09/2026 12:40 30/09/2026 12:41 anonymous Very good Never had this doctor before, she was really nice. Did all of the checks on my baby and made sure he was fine! GP appointment
30/09/2026 13:03 30/09/2026 13:04 anonymous Good Nurse appointment
30/09/2026 13:59 30/09/2026 14:00 anonymous Good Nurse appointment
30/09/2026 14:17 30/09/2026 14:21 anonymous Very good I wanted to thank you GP appointment
30/09/2026 15:00 30/09/2026 15:01 anonymous Very good GP appointment
30/09/2026 15:53 30/09/2026 15:54 anonymous Poor Waited for half an hour over my appointment time to see the doctor GP appointment
30/09/2026 17:03 30/09/2026 17:03 anonymous Good GP appointment