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Welcome to Yorkshire Street Surgery

We are Sorry to inform all service users that one of the staff members has tested positive for COVID 19 and hence you may wait longer than normal for your phone call to be answered and request your cooperation in this matter. Our Online services are fully operational and we would like to reassure you that the Surgery is still open and offering full services but waiting times for telephone calls and services may be longer than usual.

The Practice is working under extremely difficult circumstances which has changed everyone's life.  Please be kind to the receptionist's they are doing their best to help all our patients.  

Appointments with the GP's are by telephone or video consultation.  If the clinicians feels you need to be seen face to face they will arrange this for you. 

We completely understand the anxiety patients have attending the Practice but want to reassure you that the practice has taken steps to make it as safe as possible. This includes asking patients to wear a face covering which helps the wider population.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

All of the patient services are available on the ground floor with easy access for wheelchair users and include disabled toilet facilities.

Allocated Named GP

All patients at the practice have been allocated a named GP.  This will be either Dr Ahmed or Dr Guttoor.  You can still see a GP of your choice.

New Check in Process

 

Please note the new check in process if you are attending the GP Surgery for face-face appointment 

 

1.Please press the Buzzer on the right side of the Main Entrance Door to inform the Receptionist you have arrived, and they will check you in and direct you to appropriate Waiting room 

 

2.If you have any difficulties in accessing the Buzzer then please telephone the Surgery and Inform receptionist you have arrived, and they will check you in and direct you to appropriate Waiting room 

 

Please do not enter the Surgery Premises without checking in as the Health Care Professionals and or Admin Staff would not know you have arrived for your face-face appointment.

 

.Staff Training Practice

From July the practice will close every 2nd Thursday of the month for staff training/education, this is a local scheme operated within the HMR CCG, and on the designated days the surgery will close it doors at 1.00pm re-opening the next day at 08.00am.

Should you need an emergency doctor between the hours of 1.00pm - 6.30pm on the day we are closed, please ring 0161 763 4242 who will triage emergencies and respond as appropriate.

Online Triage

Yorkshire Street Surgery now offer Online Triage Service using the following link:

https://www.onlinetriage.co.uk/org/yorkshire-street-surgery

(Site updated 15/11/2020)
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