Consultations are strictly by appointment and should be made at reception or by telephone. A separate appointment is necessary for each member of the family wishing to see the doctor or one of the nurses.
You are free to arrange an appointment with any of the doctors but please bear in mind you may not be able to see the doctor of choice if your appointment is booked at short notice.
Routine appointments are usually for 10 minutes. If you feel your problem may require longer than this, please notify the receptionist at the time of booking.
We apologise for delays which can occur during surgeries. These usually occur because a patient has a particularly complicated problem which takes more time to resolve. We would ask for your patience on such occasions.
If you feel your problem could be dealt with by speaking to the doctor on the telephone, the receptionist will advise you when they are likely to be available. Usually this will be between 14:00 and 14:30 on weekdays.
Practice Nurses/Healthcare Support Workers
In a number of cases it might be worth considering an appointment with a practice nurse or healthcare Support Worker rather than a doctor. They are qualified to deal with many conditions and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.